• Attn: Amazon Store Sellers

     Effective 2/1/2023,  we are no longer accepting new Amazon store resellers.  We want to maintain our quality products, our customer service and reputation.  Thank you for your consideration and understanding.  

  • What requirements are there for those selling on Amazon and other platforms?

     We need a copy of your resale certificate emailed to info at goodhairdays  dot com. If you are selling on Amazon or another platform, please supply your Amazon seller name and seller store link.   These are required in order to vet our newest wholesale customers.

    Also, please go through these FAQs so you will have a full understanding of how we operate.

    If you have other questions, please email us as the same email address noted above. Thank you.

  • How can I choose the correct freight estimate? Guess?

    Educated guessing is best. Choose $40 to save everyone's time.  

    For reference 21 dz of our popular Magic-Grip hairpins weighs 14 lbs.  The freight was $22.61.  The customer first chose the $20 freight estimate. We had to contact him,  and he had to re-enter his order with the $40 estimate.

    Our lowest $20 works only for the lighter packages due to higher shipping costs impacting us at the end of 2022. 

  • Do you send an order confirmation by email?

    Yes, our online shopping cart is set up to automatically email you a copy of your order.   The email address will be from goodhair@XXX.lowesthostXXX.com. Also the Subject will always be Order Notification. 

    If you can't find it, please check your spam folder.

  • How do I open a wholesale account with you? I'm interested in selling your products.

     Click on the Register Button at the top right of our page.  After completing the form, look for an email coming  from our hosting partner From: <goodhair@XXXXX.lowesthostXXX.com> with the Subject: Good Hair Days® - Confirm Registration Save All.   Sometimes this goes into your Spam folder.  Follow the instructions in the email to verify your email address.

  • I have a new email address. How do I update it?

    Unfortunately our website is not able to update email addresses.  Your best solution is to create another business user id using your new email address and go through the one-time verification process.  You can still access your old history from your original email address business user id but the two accounts can't be merged. For this inconvenience, we are sorry.

  • Can a consumer buy direct from Good Hair Days®?

    Unfortunately Good Hair Days® does not sell anything direct. Our products can be found at select retailers, online and catalog/mail order. To find a location near you, please visit the Where to Buy section of our website. You may register as a guest and create a wish list of products you like. Click on Register button above.

  • Do you ship outside the United States?

    Yes, we are happy to ship your order wherever you like.  All international orders must be prepaid.

  • Why can't I see your prices?

    You need to be logged into your account to see pricing. We are a wholesale and manufacturing company that only sells B2B (business to business). Registering is simple. Click here to create a business account.

  • What is the minimum order?

    A minimum of $75.00 is required for all orders and reorders.

  • How do I place an order?

    Place your order online, or click here to download the order form to fax to us. We accept orders via fax at 978-537-9426 or via email at info @ goodhairdays.com. We are happy to provide phone support for questions and concerns but prefer to receive orders online or via fax.

  • What information do I need to place an order?

    We need your store name, a contact (including first & last name), billing address, shipping address, phone number, e-mail and state tax ID to process your first order. 

  • What types of payment do you accept?

    We accept all major credit cards. American Express, Discover, MasterCard and Visa. We are happy to keep your credit card on file. We require verbal or written permission to keep your card on file. All customer information storage is PCI compliant.

  • Do you have an order form I can use to place fax orders?

    Yes, click here to download it.

  • What are my options for Shipping?

    Shipping charges are based on destination and weight of a package. In 2015, UPS began applying dimensional weight to their shipping rates so the density of the package can affect its shipping costs. The total weight of an order is determined after the items are packed and ready to ship. We ship by UPS ground or U.S. Postal Service Priority Mail in the continental USA. UPS Next Day, 2-Day and 3-Day Select available upon request for additional cost. Most international orders ship by Priority Mail International, Express Mail International or UPS International. All duties and taxes, (which vary by product and importing country) are the responsibility of the customer, not Good Hair Days®.

  • Is free shipping offered? Can you estimate freight costs?

    We don't offer free shipping. In your shopping cart, you choose a freight cost estimate of either $20, $40 or $100 for the credit card authorization only.  We adjust to the accurate and exact freight on your invoice.

  • I received my product and it is damaged, what do I do?

    You will need to report the damage to us. All claims for items received as damaged must be reported within 7 business days of receipt.

  • I'm an existing customer and I can't log in. What are my options?

    This website was created in January 2016 so all existing customers need to create a new business account to access the wholesale prices and shopping cart. Click on the REGISTER button at top right. You must verify your email one time. By ordering online you will create your unique order history that will be available to you at all times. Also you choose which credit card to use.  You still may call us, send an email or fax your questions or orders as well. Some technology can't be beat. We always love to talk with our customers. Thank you.

  • Can you provide Estimated Shipping costs for Locations Outside USA?

    Most international freight costs vary between $25-$80, dependent on weight and delivery speed. We ask that you choose the $100 freight option. By doing this, your order will be processed efficiently and shipped expeditiously. The amount will be adjusted downward to your proper shipping costs. You may ask for an estimate prior to shipping in the comments box of your order. We'll email you this information prior to charging your card and answer any questions you have. Thank you for understanding.

    Recently a company in  Western Europe (countries included are Belgium, France, Ireland, Luxemborg, Monaco, Netherlands and United Kingtdom) asked what the freight costs would be.  Here's our answer:

    If your order (of 48 Magic-Grip Hairpins 10-packs) weighs about 4 lbs., shipping costs would be $56.25; if 6 lbs. (for 96 packs) freight would be $62.75; if 9 lbs. (for 144 packs), freight would be $71.   So you can see if you bought more products, your shipping costs only would go up slightly.  You could get three times as many hairpins for less than $15 more in freight.  

    Also if you can't use 12 dz packs (144 packs) of hairpins, you many wish to consider other hair accessories we manufacture.I highly recommend our Grip-Tuth® line of handcrafted sidecombs, the only combs in the world with touching teeth for better hair holding.  Also review our Grip-Tuth-Technology page and  our consumer Grip-Tuth-testimonials to learn more.

    I hope this helps.


  • Why am I being charged $XX for shipping a small $80 order?

    Real Question: Why am I being charged $40 for shipping? I didn't order very much and I ship boxes out every day. That has to be high. Please advise. Thanks.
    Answer:  Don't worry, you won't get charged $40 or even $20. It will be in the $10-$12 range. On the order form, three choices appear for the estimated freight charges:$20, $40 and $100. It defaults to $40 but you can click the arrow to select $20 (or $100 if you are in another country or need the  fastest shipping).  We must authorize the freight along with the merchandise so we don't go back and forth and delay shipping your order unneccessarily. Your invoice will have the exact freight amount. It will be adjusted downward and your credit card will be charged the exact amount for freight.   Freight charges vary by customer, delivery destination and speed of delivery.

    The customer that asked this question ended up with a $12.77 freight charge. 

  • What is your return policy?

    We stand behind all of our products 100%. If you ever encounter a problem with an item or with an order do not hesitate to contact as we will go out of our way to make it right. No returns are allowed without prior authorization. All claims must be made within 7 days of receipt of merchandise. Returned products must be in original condition and packaging. To receive credit on an item, it must be returned within 15 days. A 15% return fee (or minimum $15) will be applied for all non-defective returns. Good Hair Days® is not responsible for return shipping charges unless we shipped the wrong product or wrong quantity.

  • Do you use UPC numbers?

    Yes, most packaged items have UPCs assigned. Our bulk unpackaged items do not have UPCs. Please contact our customer service department to discuss your UPC needs further.

  • It looks like my credit card was charged for an order right after I placed the order. Why?
    A: Your order has been placed but we have not billed you for the order yet.  The transaction is only an authorization for the products plus the estimated freight.  We email your invoice with the accurate freight costs and tracking number after shipping. The total invoice is charged to your credit card; you'll also receive a transaction receipt from our gateway provider.
  • What is and where can I get a Reseller's Permit/Sales Tax ID Number?

    A reseller's permit/Sales Tax ID number identifies you to the governing body to which you pay sales tax. Most often, the sales tax id number is issued by your state. In some cases, it may be through the city in which you conduct business. In the US, the states of AK, DE, MT, NH and OR do not issue reseller's permits. Foreign countries may require a business to have a VAT number (value added tax identification number). We would accept that. Other countries do not require ID numbers so just list NA (not applicable) in the appropriate field.

  • How long will it take to receive my order?

    We proudly maintain a 1-2 day turn-a-round for processing most orders that are in stock. We process orders first in, first out. Times will differ according the time of year and the volume of orders in house. Processing times are never guaranteed.

    Our handcrafted line of Grip-Tuth® Hairtainer sidecombs have a longer lead time, generally two to four weeks. In 2022, these popular hand-made  air combs have a much longer lead time, about four to 12 weeks.

  • Is there a handling charge added to my shipping costs with either USPS or UPS?

    Real Question: I noticed a difference in the amount charged ($8.90) from the amount on the USPS postage label ($7.40). Is the $1.50 difference your handling fee?

    Answer:  We understand your concern about the shipping charge as we all try to  
    keep our costs to a minimum!
    Yes, we do add a $1 -$2 dollar "handling  
    charge" to all USPS Priority shipments because it's a little more work  
    using the USPS Click 'n Ship compared to UPS Worldship software. Also,  
    most USPS shipments get dropped off at our local post office. We don't add to the UPS charge.

    We always ship the cheapest way between UPS and USPS Priority to save our customers money  
    unless the customer tells us to ship one method over the other.  Write in the comments section on the order form your choice of carriers or "ship cheapest."

    For this customer's order, shipping UPS Ground would have cost $14.30 so the $8.90 charged for USPS was $5.40 less than if shipped by UPS.

  • What if I don't want items carded? Am I required to have items carded?

    Just write “no cards” on your order or let us know at the time you place your order. We will be happy to do this for you if we can. For some items, this option is not practical or possible.

  • What are your terms and how do I apply?

    All first orders must be prepaid by a credit card. We offer Net 30 Days terms to established businesses upon credit approval after initial order. To apply for terms, you will need to email or fax the following information: Store Name, Owner, Years in Business, Bank Information, and four trade references. Trade references will not be accepted without the fax numbers for each company listed. You may request us to email our credit application form to you or use your own. We unfortunately cannot provide net terms for those customers outside the continental United States.

  • I'm having trouble emailing or sharing my wish list and getting error code. Any suggestions?
    If you see the message "An Error Occurred While Sending Your Request," try separating multiple email addresses by a comma (,)first. If the error message appears again, try separating the email addresses with a semi-colon (;).